OUC - Number One Most Trusted Electric Utility in the Nation

Most Trusted Electric Utility in the Nation

Every year, Escalent conducts the Cogent Syndicated Residential Utility Trusted Brand and Customer Engagement study. 139 of the nation’s largest residential utility providers were measured across three categories: Service Satisfaction, Product Experience, and Brand Trust. OUC came out on top, earning the title of Most Trusted Electric Utility in the Nation.

OUC - Most Trusted Electric Utility in the Nation
OUC team

You’ve relied on us. You’ve powered us. Thanks to you, The Reliable One is number one.

Explore stories from our community partners and customers about what reliability and trust have enabled us to accomplish together.

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Our partnership with OUC allows us to provide world-class, reliable customer service and sustainable facilities.
CAROLYN FENNELL
Senior Director, Public Affairs and Community Relations
Greater Orlando Aviation Authority
Greater Orlando Aviation Authority
OUC is our trusted partner in delivering crucially important solutions to help lower the total cost of housing for our residents.
FRANK WELLS
Chief Executive Officer
housd, the Central Florida Regional Housing Trust
housd, the Central Florida Regional Housing Trust
The foundation of our longstanding partnership with OUC goes even deeper with the electrification of transit.
WILLIAM SLOT
Chief Innovation Officer
LYNX
LYNX
The generosity of OUC this year was mindblowing... OUC allows us to answer the call, every single day.
JEFF HAYWARD
PRESIDENT & CEO
HEART OF FLORIDA UNITED WAY
HEART OF FLORIDA UNITED WAY
OUC has been our partner in innovating and embracing new technologies to improve the health and wellness of the communities we serve.
MATT TAYLOR
Vice President of Asset Strategy
Orlando Health
Orlando Health
OUC and Tavistock are both focused on the long-term and are acutely focused on our customers and believe in trust.
JIM ZBORIL
Managing Director
Tavistock Group
Tavistock Group
Net Zero CO2 emissions by 2050 - OUC The Reliable One

OUC Energy Roadmap

One way OUC is building trust and strengthening reliability is by activating a cleaner, greener future for all through the creation of an Electric Integrated Resource Plan (EIRP). This EIRP roadmap will define OUC’s electric future in a way that balances reliability, affordability, sustainability and resiliency to achieve our goals.

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    CONNECTED 2025

    For nearly a century we’ve proudly provided dependable, affordable electric and water to our shared community. Explore the strategic plan that is advancing our reliable, sustainable, and responsible future.

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    HERE WITH YOU

    OUC is here with you—expanding assistance programs and offering enhanced customer solutions at a time when being The Reliable One has never mattered more.

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