OUC - Number One Most Trusted Electric Utility in the Nation

Most Trusted Electric Utility in the Nation in 2020 and 2022

Every year, Escalent conducts the Cogent Syndicated Residential Utility Trusted Brand and Customer Engagement study. 139 of the nation’s largest residential utility providers were measured across three categories: Service Satisfaction, Product Experience, and Brand Trust. In 2020, and again in 2022, OUC came out on top, earning the title of Most Trusted Electric Utility in the Nation.

OUC - Most Trusted Electric Utility in the Nation
OUC team

You’ve relied on us. You’ve powered us. Thanks to you, The Reliable One was number one in 2020 and 2022.

Explore stories from our community partners and customers about what reliability and trust have enabled us to accomplish together.

Click the logos below to toggle between partner videos.

“
Since OUC came out and did the improvements on my home, I definitely see a lower bill now. I trust OUC to look out for me.
STACEY P.
OUC Customer for 5 Years
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OUC has been our partner in innovating and embracing new technologies to improve the health and wellness of the communities we serve.
MATT TAYLOR
Vice President of Asset Strategy
Orlando Health
Orlando Health
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“
OUC and Tavistock are both focused on the long-term and are acutely focused on our customers and believe in trust.
JIM ZBORIL
Managing Director
Tavistock Group
Tavistock Group
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Our partnership with OUC allows us to provide world-class, reliable customer service and sustainable facilities.
CAROLYN FENNELL
Senior Director, Public Affairs and Community Relations
Greater Orlando Aviation Authority
Greater Orlando Aviation Authority
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Participating in OUC's Community Solar Program has encouraged me to do other things to help the environment.
SHAUNA J.
OUC Customer for 8 Years
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“
The generosity of OUC this year was mindblowing... OUC allows us to answer the call, every single day.
JEFF HAYWARD
PRESIDENT & CEO
HEART OF FLORIDA UNITED WAY
HEART OF FLORIDA UNITED WAY
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The foundation of our longstanding partnership with OUC goes even deeper with the electrification of transit.
WILLIAM SLOT
Chief Innovation Officer
LYNX
LYNX
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OUC 2021 Community Responsibility Report

A Commitment to Our Community

We work hard every day to act in the best interest of our community through core values grounded, simply, in doing the right thing.

VIEW OUC’S COMMUNITY RESPONSIBILITY REPORT

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    CONNECTED 2025

    For nearly a century we’ve proudly provided dependable, affordable electric and water to our shared community. Explore the strategic plan that is advancing our reliable, sustainable, and responsible future.

    LEARN MORE